[ARCHIVED CATALOG] 2018-2019 Graduate Academic Catalog 
    
    Dec 07, 2019  
[ARCHIVED CATALOG] 2018-2019 Graduate Academic Catalog [ARCHIVED CATALOG]

SCM 530 - Building Competitive Advantages through Strategic Relationships & Reverse Logistics

3 credit hours
Prerequisites: MBA 525  and SCM 510  
This course introduces Customer Relationship Management (CRM) and Supplier Relationship Management (SRM) techniques, its integration into ERP systems, and its strategic advantages.  It will focus on the fundamentals of Relationship Management while also looking at how extending the supply chain to include Third-Party Logistics (3PL) and Fourth-Party Logistics (4PL) can be used to further strengthen the organization.