Marketing Research and Social Media Analytics Concentration (Online only)

The Marketing Research and Social Media Analytics MBA concentration and certificate offers marketing students an opportunity to improve their knowledge in a rapidly emerging field where marketing managers utilize traditional marketing research as well as cutting-edge web analytics techniques to understand their markets and to design marketing strategies.  It focuses on how to apply analytical techniques correctly, how to assess the effectiveness of social media and multichannel campaigns, how to optimize success by leveraging experimentation, and how to employ the proper tools and tactics for listening to your customers.

Expected Program Outcomes

As a result of successfully completing the Marketing Research and Social Media Analytics Concentration, the graduate will be expected to:

• Design and implement marketing research studies on and off line.
• Assess marketing campaigns results online using web analytics tools.
• Assess customer awareness, engagement, and loyalty using web analytics.
• Design and evaluate marketing social media strategies.